Privacy Policy
At Rayslots.uk, we take your personal data very seriously. We are a UK-based online casino that follows all data protection laws. This ensures your information is safe with us.
Our Privacy Policy tells you how we handle your data. It explains what information we collect and how we use it. You’ll also learn about your rights to your personal data.
Using our services means your data is in good hands. We promise to protect your privacy at all times.
Introduction to Our Privacy Policy
RaySlots.uk is a top online casino that values your privacy. We know how crucial privacy is in today’s digital world. We promise to be open about how we use your personal data.
We follow the UK’s data protection laws, like the GDPR and the Data Protection Act 2018. This means we handle your data safely and with great care.
Our privacy policy covers important points:
- Types of personal data we collect
- How we use your information
- The measures we take to protect your data
- Your rights regarding the information we hold about you
Knowing our privacy policy helps you trust us with your data. We’re dedicated to keeping your trust when you play at RaySlots casino.
Information We Collect
We are open about the personal data we gather when you visit our website.
At Rayslots.uk, we get personal data in different ways. This mainly happens when you give it to us directly. For example, when you sign up or contact our support team, we collect your name, email, and other contact details.
Information You Provide to Us
When you use our services, you might share some information with us. This includes:
- Contact details, such as your name, email address, and phone number, when you create an account or contact us.
- Payment information, when you make transactions through our platform.
- Any other information you choose to provide when interacting with our customer support or participating in our promotional activities.
We also use cookies and similar technologies when you visit our site or use our services. This helps us understand your preferences and improve your experience.
It’s important to know what information we collect and how we use it. We’re dedicated to protecting your personal data and following all data protection laws.
How We Use Your Information
We make sure your experience on Rayslots.uk is safe and fun. We use your data for important reasons.
Purposes of Data Processing
We handle your data to make gaming smooth, follow the law, and help you. This includes:
- Processing your transactions efficiently and securely.
- Offering personalised customer support to address your queries and concerns.
- Enhancing your gaming experience through tailored promotions and services.
- Complying with anti-money laundering checks and responsible gaming measures.
We aim to keep our service high and secure. Our data use supports our platform’s smooth running and legal compliance.
Legal and Regulatory Compliance
We also use your info to meet legal and regulatory needs. This includes anti-money laundering checks and responsible gaming measures.
At Rayslots.uk, we promise transparency and fairness. We aim to give you a safe and fun gaming experience.
Sharing Your Information
We are committed to being open about how we share your data.
At RaySlots, we only share your information with others when it’s necessary. This includes sharing with our group companies, service providers, and partners. They help us run our business smoothly.
Categories of Third Parties We Share Information With
- Group companies: We share your data with other companies in our group. This helps us improve our services and run our business better.
- Service providers: These are companies that help us with things like customer support, payment processing, and marketing.
- Regulatory bodies and law enforcement agencies: We have to share your information with them when the law requires it.
Here’s a table to help you understand who we share your data with and why:
| Category of Third Party | Purpose of Data Sharing | Examples |
| Group Companies | Operational purposes, service enhancement | Affiliated businesses within the RaySlots group |
| Service Providers | Customer support, payment processing, marketing | Customer service platforms, payment gateways, marketing agencies |
| Regulatory Bodies and Law Enforcement | Compliance with legal requirements, investigations | Financial regulatory bodies, law enforcement agencies |
We make sure any third party we share your data with keeps it safe. They are legally bound to protect your information.
Your Rights and Choices
We are committed to making sure you know your data protection rights. As a valued user of Rayslots.uk, you have several rights. The General Data Protection Regulation (GDPR) and the Data Protection Act 2018 outline these rights.
These rights include the right to access your personal data, correct any inaccuracies, erase your data, and object to certain processing activities. It’s important to understand these rights to manage your personal information on our platform.
Accessing and Correcting Your Personal Data
You have the right to access the personal data we hold about you. If you find inaccuracies or incompleteness, you can ask us to correct it. This keeps your data current and accurate.
Erasure and Objection Rights
You can ask us to erase your personal data under certain circumstances. You also have the right to object to our processing of your data for specific purposes, like direct marketing.
- To exercise these rights, contact us through our dedicated contact page or email our data protection officer directly.
- We will respond to your request within the timeframe required by law, usually within one month.
- If you’re not happy with our response, you can complain to the Information Commissioner’s Office (ICO).
At RaySlots casino, we value transparency and respect your rights over your personal data. We aim to empower our users with control over their information.
Security of Your Information
At Rayslots.uk, we take your personal data security very seriously. We use strong measures to keep it safe. We know how important it is to protect your information to keep your trust in us.
We use secure servers that are always up to date with the latest security fixes. We also use encryption to keep your sensitive information safe, both when it’s moving and when it’s stored. Our security steps are made to stop anyone from getting into your personal data without permission.
Key Security Measures
- Secure servers with regular updates and patches
- Encryption of sensitive data
- Regular reviews and updates of our security protocols
- Access controls to prevent unauthorised access
We are fully committed to keeping our services safe and your information secure. Our team is always watching for any security threats. We quickly act to stop any risks we find.
If you’re worried about your information’s safety or want to know more about how we keep it safe, please get in touch. We’re all about being open and giving you the info you need to feel safe using our services.
Changes to This Privacy Policy
At RaySlots, we value transparency and keeping you updated on your data. We regularly review and update our privacy policy. This is to reflect changes in our business, new features, or legal needs.
When we make big changes to our privacy policy, we’ll let you know. We’ll do this through our website or other ways. It’s important to check our privacy policy often. This way, you’ll know about any updates that might affect you.
By using RaySlots after we’ve updated our privacy policy, you agree to the new terms. If you have questions or concerns, please get in touch with us.